Privacy Policy

Effective Date: January 23, 2026 | Last Updated: February 23, 2026

1. Introduction

Welcome to SoundFactory.ai (“we,” “us,” “our,” or the “Site”). SoundFactory.ai is a user-generated content platform where users create, upload, share, remix, and interact with audio clips, sound effects, video/GIF content, images, memes, and other media (“User Content”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, register on, or use our Site and services.

By accessing or using SoundFactory.ai, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site. We may update this Privacy Policy from time to time, and the most current version will always be posted on this page with a revised “Last Updated” date.

2. Who We Are

Our website address is: https://soundfactory.ai. SoundFactory.ai is operated by Kuiver, LLC, a California limited liability company. Our registered agent address is: 1401 21st ST, STE R, Sacramento, CA 95811, US (c/o Registered Agents Inc). For privacy-related inquiries, you can contact us at [email protected].

3. Information We Collect

3.1 Information You Provide Directly

  • Account Information: When you register, we collect your username, email address, password, and optional profile details such as a display name or avatar.
  • User Content: Audio files, sound effects, video clips, GIFs, images, memes, remixes, and any other media you upload, create, or share on the Site. This may include metadata embedded in those files (e.g., file names, creation dates, EXIF data).
  • Comments and Interactions: Comments you leave on content, tags you apply, ratings, and any text you submit through forms on the Site.
  • Communications: Messages you send to us via email, contact forms, or support channels.
  • Payment Information: If you make a purchase or subscribe to a paid service, payment details are collected and processed by our third-party payment processor. We do not store full credit card numbers on our servers.

3.2 Information Collected Automatically

  • Device and Browser Data: IP address, browser type and version, operating system, device identifiers, screen resolution, and language preference.
  • Usage Data: Pages visited, content viewed or played, search queries, click patterns, referring URLs, time spent on the Site, and session duration.
  • Cookies and Similar Technologies: See Section 6 (Cookies & Tracking Technologies) below for details.

3.3 Information from Third Parties

  • Social Logins: If you log in via a third-party service (e.g., Google, Discord), we receive your name, email address, and profile picture as permitted by that service.
  • Embedded Content Providers: Third-party embeds (e.g., YouTube, TikTok) may independently collect data about you. See Section 8.
  • Analytics and Advertising Partners: We receive aggregated or pseudonymous data from analytics and advertising services. See Section 7.

4. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide and operate the Site, including hosting, displaying, and enabling playback and download of User Content.
  • Manage your account and authenticate your identity.
  • Enable community features such as commenting, tagging, remixing, and sharing.
  • Moderate content using automated blocklists, keyword filters, and manual review to identify and remove content that violates our Terms of Service (see Section 5).
  • Improve and personalize the Site, including search results, recommendations, and user experience.
  • Serve advertising and measure ad performance (see Section 7).
  • Communicate with you, including service-related notices, updates, and responses to inquiries.
  • Detect and prevent fraud, abuse, spam, and violations of our Terms of Service.
  • Comply with legal obligations and enforce our rights.

5. User-Generated Content & Content Moderation

SoundFactory.ai is a user-generated content platform. Users may upload, create, remix, and share audio, video, images, GIFs, and other media. Because of the volume and nature of user submissions, we want to be transparent about how we handle this content and your associated data.

5.1 Public Nature of User Content

  • Content you upload is generally publicly accessible. Other users may view, play, download, share, embed, or remix your content as permitted by the Site’s functionality and our Terms of Service.
  • Your username and profile information will be displayed alongside your uploads.
  • Metadata embedded in uploaded files (e.g., EXIF data in images, ID3 tags in audio) may be accessible to other users. We strongly recommend stripping location data and other sensitive metadata before uploading.

5.2 Content Moderation

We employ a combination of the following measures to moderate User Content:

  • Automated Keyword Blocklists: We maintain blocklists of prohibited terms and phrases that are checked against uploads, titles, descriptions, tags, and comments.
  • Automated Content Filters: We may use automated tools to scan uploaded media for prohibited content.
  • Community Reporting: Users can flag content they believe violates our policies.
  • Manual Review: Our team reviews flagged content and may remove it or suspend accounts at our discretion.

Important Disclaimer: Despite our efforts, no content moderation system is perfect. Due to the high volume of user submissions and the inherent difficulty of policing all forms of audio, video, and image content, some material that violates our policies may temporarily remain on the Site before it is identified and removed. We do not pre-screen all User Content and cannot guarantee that all offending material will be caught or removed immediately. If you encounter content that you believe violates our Terms of Service, please report it immediately at [email protected].

5.3 DMCA and Intellectual Property

We respect the intellectual property rights of others and comply with the Digital Millennium Copyright Act (DMCA). If you believe that content on SoundFactory.ai infringes your copyright, you may submit a takedown notice to our Designated Agent at [email protected]. For the full procedures for filing a takedown notice, submitting a counter-notice, and our repeat infringer policy, please see our DMCA Copyright Policy at https://soundfactory.ai/dmca-copyright-policy.

5.4 Content Removal and Account Actions

We reserve the right to remove any User Content and to suspend or terminate any user account at our sole discretion, with or without notice, for any violation of our Terms of Service or this Privacy Policy. Users whose content is removed or whose accounts are suspended may contact us to appeal the decision.

6. Cookies & Tracking Technologies

6.1 Types of Cookies We Use

  • Essential Cookies: Required for login sessions, security, and basic Site functionality. These cannot be disabled.
  • Preference Cookies: Remember your display settings, saved login credentials (if you select “Remember Me”), and comment form data. Login cookies last up to two weeks; preference cookies last up to one year.
  • Analytics Cookies: Help us understand how visitors use the Site (e.g., Google Analytics). These collect anonymized or pseudonymized data about page views, session length, and navigation paths.
  • Advertising Cookies: Used by our advertising partners (including Google) to serve relevant ads and measure ad performance. See Section 7 for details.

6.2 Managing Cookies

You can manage or disable cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling essential cookies may impair Site functionality. For advertising cookie opt-outs, see Section 7.

7. Advertising & Third-Party Partners

We use third-party advertising services to help keep content free. Our primary advertising partner is Google (via Google AdSense, Google Ad Manager, and related services).

7.1 How Advertising Works on Our Site

  • Google and other third-party vendors use cookies to serve ads based on your prior visits to SoundFactory.ai and other websites.
  • Google’s use of advertising cookies enables it and its partners to serve ads based on your browsing history.
  • We place restrictions on our advertising partners to limit misuse of your data. We do not authorize partners to take your personal information for profiling and personalizing ads on unrelated third-party sites beyond what is disclosed here.

7.2 Opting Out of Personalized Advertising

  • Google Ads Settings: Visit https://adssettings.google.com to manage your ad personalization preferences.
  • DAA Opt-Out: Visit https://www.aboutads.info/choices to opt out of personalized ads from participating companies.
  • NAI Opt-Out: Visit https://optout.networkadvertising.org for additional opt-out options.

7.3 EEA, UK, and Swiss Users

If you are located in the European Economic Area, United Kingdom, or Switzerland, you will be presented with a Consent Management Platform (CMP) before non-essential cookies or personalized advertising are activated. You can manage or withdraw your consent at any time through the cookie settings link on our Site.

8. Embedded Content from Other Websites

The Site may include embedded content from third-party platforms (e.g., YouTube videos, TikTok clips, social media posts). When you interact with embedded content, those third-party services may independently collect data about you, set their own cookies, and track your interaction with that content—even if you do not click on it—as if you had visited their website directly. We do not control these third parties’ data practices and encourage you to review their respective privacy policies.

9. Who We Share Your Data With

We do not sell your personal information. We may share your data in the following limited circumstances:

  • Service Providers: Hosting providers, CDN services, email platforms, analytics tools, payment processors, and content moderation tools that help us operate the Site. These providers are contractually obligated to protect your data.
  • Advertising Partners: As described in Section 7, for the purpose of serving and measuring ads.
  • Legal Compliance: When required by law, court order, or governmental request, or to protect our rights, property, or safety, or that of our users or the public.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred. We will notify you of any such change.
  • Spam Detection: Comments may be processed through automated spam detection services (e.g., Akismet).
  • With Your Consent: In any other circumstance where you give us explicit permission.

10. Data Retention

  • Account Data: Retained for as long as your account is active. You may request deletion at any time (see Section 12).
  • User Content: Retained for as long as your account is active or until you delete it. Note that content which has been downloaded, remixed, or embedded by others may persist in derivative works or on third-party platforms beyond our control.
  • Comments: Retained to support conversation threads and moderation history.
  • Server Logs and Analytics: Typically retained for up to 26 months, then aggregated or deleted.
  • Legal Holds: We may retain data longer when required for legal compliance, dispute resolution, or enforcement of our Terms.

11. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information, including encryption in transit (TLS/SSL), secure server infrastructure, access controls, and regular security assessments. However, no method of electronic storage or internet transmission is 100% secure, and we cannot guarantee absolute security.

If you become aware of a potential security vulnerability or data breach, please contact us immediately at [email protected].

12. Your Rights & Choices

12.1 All Users

  • Access and Portability: You can request an exported copy of the personal data we hold about you.
  • Correction: You can update your account information through your profile settings at any time.
  • Deletion: You can request deletion of your account and personal data. Some data may be retained per Section 10, and publicly shared content may not be fully retrievable.
  • Opt-Out of Marketing: You can unsubscribe from promotional emails at any time via the link in those emails.
  • Withdraw Consent: Where processing is based on consent (e.g., personalized ads), you can withdraw consent at any time.

12.2 EEA, UK, and Swiss Residents (GDPR)

You have additional rights under the General Data Protection Regulation, including the right to restrict processing, the right to object, and the right to lodge a complaint with your local data protection authority. Our legal bases for processing include: consent, performance of a contract, legitimate interests (security, fraud prevention, improvement), and legal obligation.

12.3 California Residents (CCPA/CPRA)

You have the right to know what personal information we collect, request its deletion, and opt out of the “sale” or “sharing” of personal information. We do not sell personal information in the traditional sense, but certain data sharing with advertising partners may qualify under California law. To exercise your rights, contact us at [email protected]. We will respond within 45 days.

12.4 Other U.S. State Privacy Laws

Residents of states with comprehensive privacy laws (e.g., Virginia, Colorado, Connecticut, Texas, Oregon) may have similar rights. Contact us to exercise any applicable rights under your state’s law.

13. Children’s Privacy

SoundFactory.ai is not directed at children under the age of 13 (or 16 in the EEA/UK). We do not knowingly collect personal information from children under these ages. If we learn that a child under the applicable age has provided us with personal information, we will take steps to delete that data promptly. If you believe a child has submitted personal data to us, please contact us at [email protected].

14. International Data Transfers

Our servers are located in the United States. If you access the Site from outside the U.S., your data will be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction. For EEA/UK users, we rely on Standard Contractual Clauses or other approved transfer mechanisms where required.

15. Third-Party Links and Services

The Site may contain links to third-party websites, apps, or services not operated by us. We are not responsible for their privacy practices and encourage you to review their privacy policies before providing any personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you via email or a prominent notice on the Site. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Kuiver, LLC

1401 21st ST, STE R, Sacramento, CA 95811, US
Privacy Inquiries: [email protected]
DMCA Agent: [email protected]
Content Reports: [email protected]